Ordered 2,500 tonnes from a Chinese supplier, which short-shipped 400 tonnes. We pursued payment for the missing quantity and helped the buyer recover US$300,000.
CNUDATA · CHINA LOCAL ASSISTANCE
Scammed by a Chinese Supplier? China Supplier Scam Help
Scammed by a Chinese supplier, short-shipped, left by a supplier that disappeared with your deposit, or paid for goods that never arrived? We can go to the supplier in China, negotiate the refund or unpaid amount on your behalf and help pursue your money. We have helped buyers from 28+ countries, with reported recoveries of US$300,000 (United States), US$200,000 (Saudi Arabia) and US$100,000 (Bangladesh). Your case is assessed first; recovery depends on the facts and the counterparty.
No account needed to inquire · Human services quoted separatelyScammed or unpaid by a Chinese supplier? We have helped buyers from 28+ countries pursue their money on the ground
28+client countries
US$600,000recovered across the 3 cases below
US$300,000largest single recovery
Paid a deposit, then the Chinese supplier disappeared. We traced and pursued the company and helped the buyer recover US$200,000.
Paid a trading company in Liaocheng, Shandong, which did not ship. We visited the premises, negotiated the refund on the buyer's behalf and recovered the full amount; the project commission was US$10,000 (10% of the amount recovered).
Cases are based on the service team's account; buyer and supplier names are not published and transaction documents are not shown. Every dispute differs in facts and counterparty, so these results do not guarantee recovery in other cases. Fees are agreed in writing per case and are not a standard rate.
Get my case assessed ↗Situations we can assess with you
You paid a deposit and the Chinese supplier disappeared
The supplier short-shipped the order and will not ship the balance or refund the difference
A Chinese supplier is not shipping after payment or has stopped responding
Suspected supplier impersonation or inconsistent company names and addresses
Goods do not match the agreed specifications and you need refund discussions
A Chinese trade partner owes a refund or payment and you need debt follow-up assistance
What assistance can include
- An agreed timeline of contracts, orders, payments and supplier communication
- Company-information checks with concerns and unresolved questions clearly identified
- Help contacting the supplier and discussing refunds or unpaid amounts, with communication updates
- Professional referrals where needed; professional fees are confirmed separately
Feasibility, evidence availability, local arrangements, fees and deliverables are agreed before work begins.
Frequently asked questions
Have you recovered money for buyers before?
Yes. Recoveries reported by our service team include US$300,000 for a US buyer whose 2,500-tonne order was short-shipped by 400 tonnes, US$200,000 for a Saudi Arabian buyer whose supplier disappeared after taking a deposit, and US$100,000 for a Bangladeshi buyer whose supplier did not ship (an on-site visit in Liaocheng, Shandong), with buyers from 28+ countries helped. Each dispute differs; past results do not guarantee recovery in your case.
What if I was scammed buying from China?
Share a short summary so we can assess document checks, supplier contact or refund discussions. Scope, feasibility and fees are confirmed before any work.
Can you identify every Chinese scammer or fraudulent supplier?
No. Inconsistent information or lack of response does not by itself establish fraud. Findings and unresolved questions are reported within the agreed scope.
Can you guarantee money recovery from a Chinese supplier?
No. Dispute assistance does not guarantee recovery or automatically compensate losses. Any guarantee requires a separate assessment and written agreement.
Do you provide legal representation?
This page offers trade-document organization, communication and local assistance. Legal advice, litigation or formal representation needs an appropriate professional provider with separately agreed terms and fees.
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Is this Chinese supplier real? Get help checking company information and supplier documents, or discuss a factory visit and inspection before purchasing from China.
Explore scope and what to share →Scammed by a Chinese Supplier? China Supplier Scam Help
Scammed by a Chinese supplier, short-shipped, left by a supplier that disappeared with your deposit, or paid for goods that never arrived? We can go to the supplier in China, negotiate the refund or unpaid amount on your behalf and help pursue your money. We have helped buyers from 28+ countries, with reported recoveries of US$300,000 (United States), US$200,000 (Saudi Arabia) and US$100,000 (Bangladesh). Your case is assessed first; recovery depends on the facts and the counterparty.
Explore scope and what to share →